Decision flows
Guide agents through procedures with clear steps, safe branches, notes, feedback, and a final summary.
Chrome extension for support teams
Guided support, right where you work.
Give every agent your team's best answer. FlowGuide puts guided decision flows, approved templates, and notes right in the tab they already work in — so replies stay fast, calm, and consistent.
No account required to try local flows. Works in the tab you already have open.
01
Choose the right support flow
Search by issue type and start a consistent checklist in seconds.
02
Follow each decision step
Capture notes, branch safely, and keep the conversation moving.
03
Use approved templates
Expand reusable messages from shortcuts in editable fields.
04
Share team procedures
Publish flows and templates for agents without replacing local work.
Everything an agent needs, in one tab.
FlowGuide brings your team's best answers into the browser where the work actually happens.
Templates that expand where you type
Build replies with hotkeys and placeholders, then expand them in any editable field with a single shortcut — fast and on-brand.
Notes that travel
Capture context as you work and keep it attached to the flow, ready for the next step or a handoff.
Team publishing
Admins prepare shared flows and templates for the team while authorization stays server-side.
Local-first privacy
Template matching runs entirely in your browser, so the private text you type stays on your device.
Guided flows
Follow the flow. Never miss a step.
Start a decision flow and FlowGuide walks every agent through it one step at a time — clear instructions, branching questions, and ready-to-send templates — so handling stays consistent no matter who picks up the ticket.
Template expansion
Type a shortcut. Get the perfect reply.
FlowGuide watches editable fields locally and swaps your shortcut for the full, approved message the moment you type it. No copy-paste, no switching tabs.